The event organizer, W1 Production, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
隱私政策
最後更新日期：July 1, 2026
W1 Production, Inc.（「W1 Production」、「我們」）尊重您的隱私，並致力保護您與我們分享的個人資料。本隱私政策說明當您購票、瀏覽我們的網站，或參與我們的活動與服務時，我們如何收集、使用、揭露及保護您的資料。
我們收集的資料
當您購票或與我們聯絡時，我們會收集您直接提供的資料，包括姓名、郵寄地址、電郵地址、電話號碼及付款資料。由於門票以實體門票形式郵寄，正確的郵寄地址為完成訂單所必需。當您瀏覽我們的網站時，我們亦可能透過 Cookie 及類似技術自動收集若干技術性資料，例如您的 IP 位址、瀏覽器類型、裝置資訊及瀏覽活動。
我們如何使用您的資料
我們使用您的資料以處理及完成您的購票訂單、寄送實體門票、就您的購買及即將舉行的活動與您聯絡、提供客戶支援、處理付款、防範詐騙、遵守法律義務，以及改善我們的服務。在法律要求須取得同意的情況下，我們亦可能在取得您的同意後，向您發送有關未來演唱會及活動的宣傳訊息。
我們如何分享您的資料
我們不會出售您的個人資料。我們可能與協助我們營運業務的可信第三方分享您的資料，例如付款處理商、物流及郵寄服務商、活動場館，以及行銷或分析服務供應商，惟僅限於履行其服務所需的範圍。在法律要求、執行我們的條款，或為保障 W1 Production、我們的客戶或他人的權利、安全及財產時，我們亦可能揭露相關資料。
付款資料
付款交易由安全的第三方付款處理商處理。我們不會在系統中儲存您完整的付款卡資料。
Cookie 與追蹤技術
我們的網站可能使用 Cookie 及類似技術，以提升您的使用體驗、記住您的偏好設定，並分析網站流量。您可透過瀏覽器設定管理或停用 Cookie，惟部分網站功能可能因而無法正常運作。
資料保存
我們會在達成本政策所述目的所需的期間內保存您的個人資料，包括訂單紀錄，以及法律、會計與申報要求。
資料安全
我們採取合理的管理、技術及實體保護措施，以保護您的個人資料。惟任何傳輸或儲存方式均無法保證絕對安全，我們無法保證資料的完全安全性。
您的權利
視乎您所在地區，您可能有權查閱、更正、更新或刪除您的個人資料，或選擇拒絕接收行銷通訊。如欲行使這些權利，請透過 [email protected] 與我們聯絡。
兒童隱私
我們的服務並非針對 13 歲以下兒童，我們亦不會在知情下收集兒童的個人資料。如您認為有兒童向我們提供了個人資料，請與我們聯絡，以便我們予以刪除。
本政策的變更
我們可能不時更新本隱私政策。任何變更將公布於本頁面，並附上更新後的「最後更新日期」。變更公布後，您繼續使用我們的服務即視為接受修訂後的政策。
聯絡我們
如您對本隱私政策或我們處理您資料的方式有任何疑問或疑慮，請透過以下方式與我們聯絡：
W1 Production, Inc.
電郵：[email protected]
Privacy Policy
Last updated: July 1, 2026
W1 Production, Inc. ("W1 Production," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you purchase tickets, visit our website, or interact with our events and services.
Information We Collect
We collect information you provide directly to us, including your name, mailing address, email address, phone number, and payment information when you purchase tickets or contact us. Because tickets are delivered as physical tickets by mail, an accurate mailing address is required to fulfill your order. We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, and browsing activity through cookies and similar technologies.
How We Use Your Information
We use your information to process and fulfill your ticket orders, deliver physical tickets, communicate with you about your purchase and upcoming events, provide customer support, process payments, prevent fraud, comply with legal obligations, and improve our services. With your consent where required, we may also send you promotional messages about future concerts and events.
How We Share Your Information
We do not sell your personal information. We may share your information with trusted third parties who help us operate our business, such as payment processors, shipping and mailing providers, event venues, and marketing or analytics service providers, but only to the extent necessary to perform their services. We may also disclose information when required by law, to enforce our terms, or to protect the rights, safety, and property of W1 Production, our customers, or others.
Payment Information
Payment transactions are processed by secure third-party payment processors. We do not store your full payment card details on our systems.
Cookies and Tracking
Our website may use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site traffic. You can manage or disable cookies through your browser settings, though some features of our site may not function properly as a result.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including order records, legal, accounting, and reporting requirements.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to access, correct, update, or delete your personal information, or to opt out of marketing communications. To exercise these rights, please contact us at [email protected].
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
W1 Production, Inc.
Email: [email protected]